New Kent Capital
ShakaDoug
- RT @JasonIsbell: To be completely honest with you, my opinion of your work will not do you any good. Just keep writing until they’re great.… 3 days ago
- RT @chelseafree5: We found a little @FreddieFreeman5 @Braves 👻 https://t.co/IQlhtmcv5T 1 week ago
- RT @DanClarkSports: I called Bryce Harper’s phone... ... But there was NO RING. 1 week ago
- #QOTD - “She’s got this chip on her shoulder and blames everyone else for her years of genius not manifesting itsel… twitter.com/i/web/status/1… 2 weeks ago
- RT @CelliniNick: This is now officially as sad as the Petrino season. @AtlantaFalcons @680TheFan 3 weeks ago
Tag Archives: loyalty
Destroying Customer Loyalty
How to lose long term customers… Continue reading
Posted in Uncategorized
Tagged customer retention, customer satisfaction, customer service, DirecTV, loyalty, the last mile
1 Comment
Hurricanes and Business Teams
I’m up in NYC and watched hurricane Irene pass through yesterday. Its fascinating to watch the 24 vertically packed square miles of Manhattan get ready for a potential disaster. I couldn’t help but notice the competitive advantage afforded small, one … Continue reading
