New Kent Capital
ShakaDoug
- RT @WatchMarquee: Bill Murray with the 7th inning stretch! https://t.co/JDTmnKOAbF 1 week ago
- @tjmule Venn out those howling about wearing masks while ignoring science and those howling about schools not reope… twitter.com/i/web/status/1… 2 weeks ago
- RT @CNBC: 32% of U.S. households missed their July housing payments. (via @CNBCMakeIt) cnb.cx/2O7Jxt2 3 weeks ago
- RT @DenzelWashngton: To anyone who feels like they “wasted” the time during quarantine because they didn’t write a book or learn a second l… 1 month ago
- @GCBBQ Thanks for the dinner tonight. Pork, chicken, baked beans, green beans and potato salad. 89 year old Mama… twitter.com/i/web/status/1… 1 month ago
Tag Archives: loyalty
Destroying Customer Loyalty
How to lose long term customers… Continue reading
Posted in Uncategorized
Tagged customer retention, customer satisfaction, customer service, DirecTV, loyalty, the last mile
1 Comment
Hurricanes and Business Teams
I’m up in NYC and watched hurricane Irene pass through yesterday. Its fascinating to watch the 24 vertically packed square miles of Manhattan get ready for a potential disaster. I couldn’t help but notice the competitive advantage afforded small, one … Continue reading
