New Kent Capital
ShakaDoug
- @imjameshall Among Schoolchildren by Tracey Kidder 1 week ago
- RT @DOBrienATL: #Braves pitchers and catchers report to spring training today. First official P&Cs workout Thursday. 1 week ago
- @tjmule @LEBassett Being a taco and salsa man should relate to the dish diversity being reinforced by the “a” prefix. 1 week ago
- RT @thedavidcrosby: Eleanor Rigby 1 month ago
- RT @DaleMurphy3: Nancy and I pass our condolences to all of Hank's family today. So saddened to hear the news of Hank's passing. There was… 1 month ago
Tag Archives: loyalty
Destroying Customer Loyalty
How to lose long term customers… Continue reading
Posted in Uncategorized
Tagged customer retention, customer satisfaction, customer service, DirecTV, loyalty, the last mile
1 Comment
Hurricanes and Business Teams
I’m up in NYC and watched hurricane Irene pass through yesterday. Its fascinating to watch the 24 vertically packed square miles of Manhattan get ready for a potential disaster. I couldn’t help but notice the competitive advantage afforded small, one … Continue reading
