New Kent Capital
ShakaDoug
- RT @josephpetito: 💔#GABBYPETITO she touched the world. https://t.co/DukH7UCTPo 1 day ago
- #AtlantaFalcons are a non-competitive franchise with a really nice stadium. The worst seating/season ticket invest… twitter.com/i/web/status/1… 1 day ago
- #QOTD - “This kind of frustrating inconsistency has plagued Justin Fuente’s teams throughout his six years in Black… twitter.com/i/web/status/1… 2 days ago
- That was an awful football game #Hokies. Spare be the woulda coulda shoulda. Terribly predictable offensive play… twitter.com/i/web/status/1… 2 days ago
- “Sometimes a good beating provokes personal growth". True Detective Season 2. #Hokies Totally outmatched thus far. 2 days ago
Tag Archives: loyalty
Destroying Customer Loyalty
How to lose long term customers… Continue reading
Posted in Uncategorized
Tagged customer retention, customer satisfaction, customer service, DirecTV, loyalty, the last mile
1 Comment
Hurricanes and Business Teams
I’m up in NYC and watched hurricane Irene pass through yesterday. Its fascinating to watch the 24 vertically packed square miles of Manhattan get ready for a potential disaster. I couldn’t help but notice the competitive advantage afforded small, one … Continue reading
