Tag Archives: loyalty

Destroying Customer Loyalty

Posted on July 19, 2016 by

How to lose long term customers… Continue reading →

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Hurricanes and Business Teams

Posted on August 28, 2011 by

I’m up in NYC and watched hurricane Irene pass through yesterday. Its fascinating to watch the 24 vertically packed square miles of Manhattan get ready for a potential disaster. I couldn’t help but notice the competitive advantage afforded small, one … Continue reading →

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