New Kent Capital
ShakaDoug
- RT @BaseballQuotes1: This has to be the most epic ejection ever! After a questionable strike call, Josh Donaldson LAUNCHES a dinger ON TH… 22 hours ago
- @tjmule You are not a Jedi yet .... 2 days ago
- @davempayne The key though is making the number of people you WANT to talk to double with it. 2 days ago
- @tjmule Eat more squirrel ... 1 week ago
- @tjmule That’s a professional special event or reservation apology “sorry too bad”. Musical chairs with your $. 1 week ago
Tag Archives: loyalty
Destroying Customer Loyalty
How to lose long term customers… Continue reading
Posted in Uncategorized
Tagged customer retention, customer satisfaction, customer service, DirecTV, loyalty, the last mile
1 Comment
Hurricanes and Business Teams
I’m up in NYC and watched hurricane Irene pass through yesterday. Its fascinating to watch the 24 vertically packed square miles of Manhattan get ready for a potential disaster. I couldn’t help but notice the competitive advantage afforded small, one … Continue reading
