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ShakaDoug
- RT @irishrygirl: The parents that are mad about AP African American classes are the same parents whose kids can’t get into AP classes… 1 day ago
- RT @SportsTalkATL: So which Hawks team are we getting tonight 2 weeks ago
- RT @ThatBravesGirl: Good afternoon. Only 26 more days until Pitchers and Catchers report. https://t.co/RloOz2fzHC 2 weeks ago
- Our dysfunction as a National team obviously began a generation (or two) ago. #USMNT #soccer C’mon guys. twitter.com/EricWynalda/st… 2 weeks ago
- @JoJoFromJerz Change my cell phone #. 2 weeks ago
Tag Archives: loyalty
Destroying Customer Loyalty
How to lose long term customers… Continue reading
Posted in Uncategorized
Tagged customer retention, customer satisfaction, customer service, DirecTV, loyalty, the last mile
1 Comment
Hurricanes and Business Teams
I’m up in NYC and watched hurricane Irene pass through yesterday. Its fascinating to watch the 24 vertically packed square miles of Manhattan get ready for a potential disaster. I couldn’t help but notice the competitive advantage afforded small, one … Continue reading
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