New Kent Capital
ShakaDoug
- Dallas Keuchel threw 99 pitches - 64 of them strikes. ZERO walks and 3 K’s. We had the same number of hits as the… twitter.com/i/web/status/1… 3 days ago
- @atlbaseballtalk Dallas threw 99 pitches - 64 of them strikes. 3 K’s and ZERO walks. We had the same number of hi… twitter.com/i/web/status/1… 3 days ago
- RT @Nationals: Condensed footage of last night's #CurlyW... https://t.co/bVsm2NLhVh 4 days ago
- #QOTD “Our problem is that we’ve grown accustomed to taking our politicians seriously. Most of the world doesn’t f… twitter.com/i/web/status/1… 1 week ago
- @DOBrienATL If he’s not our #1 starter we’re kidding ourselves and our fans. 2 weeks ago
Author Archives: dougcurling
Questions for Exit Interviews
The last couple of weeks I’ve conducted several exit interviews for the companies or non-profits I work with. This required me to scour my own files and ask my connections for questions they’ve either used before or questions they’d wish … Continue reading
Posted in Uncategorized
Tagged employees, exit interviews, human resources, Leadership, management, managing people
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On Judgment…..
I was asked last week about my thoughts on judgment. Here goes: Judgment (defn) – the ability to make considered decisions or come to sensible conclusions. Judgment is what happens when INTELLIGENCE fueled by FACT GATHERING is curated by OUTCOME … Continue reading
Posted in Uncategorized
Tagged decisions, gut feel, intellegence, judgment, Leadership
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Southern College Football Trash Talk
We’re in the meat of the college football season here in the South and every Thurs/Fri the trash talking fires up among real diehard fans. For those of you either not fortunate enough to live “down here” or are novices … Continue reading
Digital Dawn
I arrived at the office this morning around 6:30 am — here are the Brands I’ve already digitally interacted with today: Fitbit, New York Times, Apple, Amazon, ESPN, Google, Flipboard, Facebook, Twitter, USA Today, Instagram, Atlanta Journal Constitution, Wall Street … Continue reading
Posted in Uncategorized
Tagged big brother, consumer data, digital tracking, privacy
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Destroying Customer Loyalty
How to lose long term customers… Continue reading
Posted in Uncategorized
Tagged customer retention, customer satisfaction, customer service, DirecTV, loyalty, the last mile
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Conduct Unbecoming
A young entrepreneur recently asked me what I thought the current US Presidential “race” says about leadership. I wanted to bang my head on the desk and deflect by saying “next question”. Instead I deferred with a “let me think … Continue reading
Interviewing Operating Executive Candidates
Over the holidays a friend wrote me asking my advice in developing interview questions for an operating executive to be her #2. “Managing the vacancy is better than managing someone wrong for the job”. Good point and good question. Aside … Continue reading
