New Kent Capital
ShakaDoug
- RT @josephpetito: 💔#GABBYPETITO she touched the world. https://t.co/DukH7UCTPo 1 day ago
- #AtlantaFalcons are a non-competitive franchise with a really nice stadium. The worst seating/season ticket invest… twitter.com/i/web/status/1… 1 day ago
- #QOTD - “This kind of frustrating inconsistency has plagued Justin Fuente’s teams throughout his six years in Black… twitter.com/i/web/status/1… 2 days ago
- That was an awful football game #Hokies. Spare be the woulda coulda shoulda. Terribly predictable offensive play… twitter.com/i/web/status/1… 2 days ago
- “Sometimes a good beating provokes personal growth". True Detective Season 2. #Hokies Totally outmatched thus far. 2 days ago
Author Archives: dougcurling
Navigating the Crisis
Dear Everybody. Work the problem. We can do anything for a couple of weeks – but we can’t shut down our factories and storefronts (and restaurants and breweries and barbershops and bakeries and pet food stores and dentists and …..) … Continue reading
Posted in Uncategorized
Tagged corona virus, crisis management, economic meltdown, economics, Main Street
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Questions for Exit Interviews
The last couple of weeks I’ve conducted several exit interviews for the companies or non-profits I work with. This required me to scour my own files and ask my connections for questions they’ve either used before or questions they’d wish … Continue reading
Posted in Uncategorized
Tagged employees, exit interviews, human resources, Leadership, management, managing people
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On Judgment…..
I was asked last week about my thoughts on judgment. Here goes: Judgment (defn) – the ability to make considered decisions or come to sensible conclusions. Judgment is what happens when INTELLIGENCE fueled by FACT GATHERING is curated by OUTCOME … Continue reading
Posted in Uncategorized
Tagged decisions, gut feel, intellegence, judgment, Leadership
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Southern College Football Trash Talk
We’re in the meat of the college football season here in the South and every Thurs/Fri the trash talking fires up among real diehard fans. For those of you either not fortunate enough to live “down here” or are novices … Continue reading
Digital Dawn
I arrived at the office this morning around 6:30 am — here are the Brands I’ve already digitally interacted with today: Fitbit, New York Times, Apple, Amazon, ESPN, Google, Flipboard, Facebook, Twitter, USA Today, Instagram, Atlanta Journal Constitution, Wall Street … Continue reading
Posted in Uncategorized
Tagged big brother, consumer data, digital tracking, privacy
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Destroying Customer Loyalty
How to lose long term customers… Continue reading
Posted in Uncategorized
Tagged customer retention, customer satisfaction, customer service, DirecTV, loyalty, the last mile
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Conduct Unbecoming
A young entrepreneur recently asked me what I thought the current US Presidential “race” says about leadership. I wanted to bang my head on the desk and deflect by saying “next question”. Instead I deferred with a “let me think … Continue reading
Interviewing Operating Executive Candidates
Over the holidays a friend wrote me asking my advice in developing interview questions for an operating executive to be her #2. “Managing the vacancy is better than managing someone wrong for the job”. Good point and good question. Aside … Continue reading
What Should Be In Your Pitch Deck — Part 2 — What Investors Think During Your Pitch
You spent weeks getting your Pitch Deck “right” and your team spent just as much time practicing their presentation — among yourselves and in front of friendly warm audiences. You feel ready to “let it rip” and see if anybody … Continue reading
Posted in business plans, investor presentations
Tagged INVESTORS, PITCHDECKS, STARTUP
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What Should Be In Your Pitch Deck — Part 1 — What Investors Want To See
I’ve been asked several times in the last 30 days to help folks get their Pitch Decks “right”. Always interesting to learn about something new — but — much of the time is spent on helping folks understand What Investors … Continue reading
Posted in business plans, investor presentations
Tagged INVESTORS, PITCHDECKS, Start-ups
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